Case Studies / Healthcare / Telehealth Platform

Telehealth Platform

Enabling seamless video consultations with doctors, integrated prescriptions, virtual waiting rooms, and automated SOAP notes for comprehensive patient care.

Telehealth Platform

Overview

In the rapidly changing healthcare landscape, the demand for efficient and easily accessible medical consultations has never been more critical. Lektik offers Telehealth Platform, that offers a seamless virtual consultation experience between patients and healthcare providers utilizing advanced technologies. By integrating video conferencing, online prescriptions, virtual waiting rooms, and comprehensive medical history documentation, this platform enhances the accessibility and efficiency of healthcare services.  

Business Context

The healthcare industry encounters significant challenges in delivering timely and accessible medical consultations, particularly in rural and underserved areas. Traditional in-person consultations often entail long wait times and logistical hurdles, leading to treatment delays and heightened patient frustration. Additionally, the COVID-19 pandemic has underscored the necessity for robust telehealth solutions that enable remote consultations without compromising the quality of care.  

This platform addresses these challenges by providing a comprehensive virtual consultation solution. By leveraging a serverless framework on AWS and incorporating features like video conferencing, online prescriptions, and SOAP note documentation, the platform ensures patients receive timely and efficient care, thereby improving patient outcomes and overall healthcare delivery efficiency. 

Key Features

  • Video Conferencing-Based Consultations: The platform facilitates real-time video consultations between patients and healthcare providers, ensuring timely and personalized care from the comfort of patients’ homes.  
  • Online Prescription Management: An integrated online prescription component allows healthcare providers to issue and manage prescriptions digitally, streamlining the prescription process and ensuring accurate medication management for each consultation.  
  • Virtual Waiting Room: The virtual waiting room emulates the traditional waiting experience, accommodating appointment delays and ensuring a smooth and organized consultation process. Comprehensive Medical History: The platform stores detailed patient medical histories and provides easy access to information from each consultation, ensuring healthcare providers have a complete view of the patient’s health.  
  • Healthcare Provider Profiles: Healthcare providers can create profile pages highlighting their specialties and expertise, enabling patients to select providers that best meet their needs.  
  • Post-Consultation Reports: Patients receive detailed post-consultation reports summarizing key points and recommendations, enhancing patient understanding and follow-up care.  
  • SOAP Notes Documentation: Consultations are automatically documented using SOAP (Subjective, Objective, Assessment, Plan) notes, ensuring accurate and standardized medical records for each patient interaction. 

Solution Components

  • Video Conferencing Module: Utilizes AWS Lambda and AWS API Gateway to facilitate secure and reliable video consultations between patients and healthcare providers.  
  • Prescription Management System: Integrated with GraphQL and NodeJS, this component ensures efficient and secure management of prescriptions, maintaining accurate records for each patient.  
  • Virtual Waiting Room: Implemented using ReactJS, the virtual waiting room feature provides a seamless experience for patients, accommodating delays and managing the consultation flow.  
  • Medical History and Documentation: Stores patient medical histories using a serverless framework on AWS, ensuring secure and easy access to comprehensive health records.  
  • Provider Profile Pages: Allows healthcare providers to create detailed profiles using ReactJS, highlighting their specialties and expertise to help patients make informed choices. 

Key Technologies

  • Serverless Framework AWS
  • AWS API Gateway
  • AWS Lambda
  • GraphQL
  • NodeJS
  • ReactJS

Benefits

  • Enhanced Accessibility: The video conferencing feature enables patients to access healthcare services from anywhere, reducing the need for travel and ensuring timely medical consultations. 
  • Streamlined Prescription Management: The online prescription component simplifies the prescription process, reducing errors and ensuring accurate medication management.  
  • Improved Patient Experience: Features like the virtual waiting room and post-consultation reports enhance the overall patient experience, making healthcare services more convenient and user-friendly.  
  • Comprehensive Medical Records: The platform’s ability to store and manage detailed medical histories ensures healthcare providers have access to accurate and comprehensive patient information, improving the quality of care.  
  • Increased Efficiency: Automated documentation using SOAP notes and efficient management of consultations and prescriptions enhance the overall efficiency of healthcare delivery, reducing administrative burdens on providers.  

Conclusion

Lektik’s Telehealth Platform harnesses cutting-edge technologies to provide a comprehensive and efficient solution for virtual healthcare consultations. By improving accessibility, streamlining processes, and enhancing patient and provider experiences, the platform significantly elevates the standard of telehealth services. 

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