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Lektik is looking for an experienced Sales Development Representative (SDR) to join our dynamic team. The ideal candidate will have a minimum of 2 years of experience in call centers or customer care, with a strong ability to engage and communicate effectively with US-based customers. Your primary responsibility will be to initiate and develop relationships with potential customers, qualify leads, and set up appointments for the sales team.
• Minimum 2 years of experience in a call center or customer care role, preferably interacting with US-based customers.
• Excellent communication skills with a strong command of spoken and written English.
• Ability to build rapport and establish trust quickly with customers.
• Strong organizational skills and attention to detail.
• Experience working with CRM systems and lead management tools.
• Goal-oriented with a desire to meet and exceed targets.
• Previous experience in sales development or a similar role.
• A proactive, positive attitude with the ability to work independently and as part of a team.
• Proactively reach out to prospects via phone, email, and other communication channels.
• Engage with potential customers to understand their needs and qualify them as leads.
• Schedule meetings and appointments for the sales team with qualified prospects.
• Maintain accurate records of all interactions in the CRM system.
• Collaborate with the sales team to ensure a smooth handoff of leads.
• Meet or exceed monthly quotas for outreach, lead qualification, and appointment setting.
At Lektik, we believe in taking care of our team members and providing an environment where they can thrive both personally and professionally. Here are some of the perks you'll enjoy as part of our team:
Competitive Salary: We offer competitive salaries to ensure that our team members feel valued and rewarded for their contributions.
Flexible Work Arrangements: We understand the importance of work-life balance and offer flexible work arrangements to accommodate your needs.
Employee Wellness Programs: Take advantage of employee wellness programs, including gym memberships, wellness workshops, and more.
Collaborative Culture: Join a collaborative and supportive team environment where your ideas are valued and respected.
Working at Lektik has been an incredible journey filled with growth, collaboration, and meaningful experiences. The innovative culture here fosters an environment where ideas are not only welcomed but celebrated, empowering each of us to push the boundaries of what's possible. The sense of camaraderie among the team is palpable, and it's inspiring to see how everyone comes together to tackle challenges and achieve shared goals.
Emily Smith
Marketing Specialist (Digital)
